Recurring Payment (FuturePay) Agreements
Recurring/auto-renewed Payment (which is called FuturePay by WorldPay) agreements are online arrangements where funds can be debited from your debit or credit card. It is set up to obtain payment on a repeat or regular basis for ongoing Naxos subscriptions.
What is a FuturePay Agreement ID?
An agreement ID is the numerical reference given to a recurring payment (FuturePay) agreement.
You can find your agreement ID on the confirmation email sent to you when your agreement was first created (this email also contains your username and password for our Shopper Management System), or on the transaction confirmation email, which is generated each time a payment is debited from your card.
WorldPay does not save confirmation emails and are therefore unable to resend these to you. If you do not know your agreement ID and do not have a WorldPay confirmation email that confirms these details, please contact the online store directly who will be able to search for your agreement details using your name, your post code or the email address used to set up the agreement.
How does it work?
Setting up an Agreement
A Recurring Payment (FuturePay) agreement is automatically set up when you choose a product or service that is paid for by recurring payment (FuturePay) from an online store.
From Naxos Music Library's Subscribe Page, you can view the agreed payment schedule before entering your payment details to set up the agreement.
WorldPay then creates a unique reference number - called the FuturePay Agreement ID - for the agreement and provides you with a unique user-name and password to log in to the Shopper Management System. Your user-name, password and Agreement ID are sent to you in a confirmation email and are displayed on the payment page after you have entered your payment details.
The user-name, password and FuturePay Agreement ID let you login and manage your agreement using the Shopper Management System. Login to the Shopper Management System is via a secure login page.
For more information, please refer to Log in to the Shopper Management System.
You can view all your FuturePay agreements held with the same or different online stores under one login. For each FuturePay agreement you set up, you are prompted to enter your existing Shopper Management System user-name and password (if applicable). Any subsequent agreements can then be viewed using one login user-name and password.
Making Payments
Once your agreement has been set up, payments will automatically be collected. The agreement is set up to take an immediate payment.
Each time a payment is debited from your card or bank account as part of your agreement, a transaction confirmation email is generated by WorldPay and sent to the email address we have on record for you entered when your agreement was created.
If your card expires or if a payment is not authorised, WorldPay will send you an email to you to inform you of the steps you need to take within WorldPay's Shopper Management System to resolve the issue.
Note: All FuturePay agreements tied up to Naxos Music Library subscriptions is called a regular agreement. This type of agreement is used to pay set or variable amounts at regular, fixed intervals over a specific time. This is typically used, for example, to pay for a monthly/annual subscription.
0 Comments