Force Close the App
iOS
Please follow these steps to reset the app:
1. Double-tap the home button.
2. Tap and hold on the NML application until an "x" icon appears on it.
3. Tap the "x" icon on the NMLJ application (it will close completely).
4. Relaunch the NMLJ application.
Android
1. Go to Settings .
2. Applications .
3. Manage Applications.
4. Then tap the menu button and select Filter -> Running. .
5. Then select the app and scroll to Force Stop.
No Sound on iOS device
1. Ensure that the mute button on the side of their iPad isn't on. This app will not override the mute button.
2. Volume is up .
3. You may also wish to try restarting the app (press home button, then double press home button again and select the app along the bottom to close it).
Clearing Cache on iOS device
1. Tap Settings > General > Storage & iCloud Usage.
2. In the top section (Storage), tap Manage Storage.
3. Select an app that's taking up a lot of space.
4. Take a look at the entry for Documents and Data. If this is taking up more than 500MB, it's worth deleting and reinstalling the app to clear the space.
5. Tap Delete App, then head to the App Store to re-download it. This will be a clean install without all the data and documents.
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