Duplicate Charge

Please email us at [e-mail] with the details below so we can assist you accordingly.

• Copy of the transaction email notification you received from WorldPay regarding the duplicate charge
• Transaction ID
• Invoice number 

Tips on how to avoid a Duplicate Charge

• Check for the email confirmation you received when you first signed up.
• Make sure to sign up once and confirmation email should be at least one month apart (for monthly subscribers). For annual subscriptions, be sure to have only one payment confirmation in a year.
• Contact our Customer Service Team at [e-mail] to check if you have an active subscription before signing up